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AT&T Wireless Help

Have questions about your wireless services from AT&T? Find answers and quick links below.

Combined Billing Options

Pay your bill or get account information:
  • How to combine my AT&T and wireless bills
  • Pay my combined bill
  • Check my minutes at www.wireless.att.com

Understanding My Bill

Learn about the information presented on your bill:
  • My first bill
  • Direct bill charges
  • Overage charges
  • Understanding Rollover® minutes

Billing Questions

Find answers to common billing questions:
  • Check the status of my rebate
  • I received a separate bill for wireless services from AT&T. Where do I send my payment?
  • Why do two months of wireless charges appear on my bill?
  • Why didn't I get my bundle discount?

Can't find what you need?

Visit www.att.com/wireless to
  • Access your wireless account
  • Review your rate plan
  • Check your minutes
  • Upgrade your phone
  • Report your phone lost or stolen
Visit AT&T Customer Service for troubleshooting tips about your service.

Wireless FAQs

  • How do I check the status of my wireless order?
  • What are the benefits of being a combined bill customer?
  • How do I make changes to my existing wireless services?
  • How do I upgrade my wireless device?
  • How do I add an additional line to my current wireless service?
  • Why do I have to log in on both Web sites to manage my wireless services?
  • View all combined bill FAQs
  • View all wireless FAQs